Archive for March, 2009

Cisco UCCX7 Demo License

Posted: 22nd March 2009 by Mark in Cisco

For those who purchased the Cisco Unified Contact Center Express 7 (UCCX7) media kit and plan to run it in VMWare, you will need a demo license.  If you already have your free account on the Cisco NetPro forums, you can download the Demo License from this thread or use the Direct download link.

Broadworks R14.SP4 – Trunk Group Pilot User

Posted: 11th March 2009 by Mark in BroadWorks, SIP

I found out the hard way there is a gap in the way Broadsoft implemented feature 52261 (Trunk Group Pilot User) in R14.SP4 and higher.  The issue is when activating 52261 all of your primary Trunk Group number will now require Call Waiting to be assigned manually to the Pilot User.  Prior to activating 52261 […]